Apr 24, 2012

Telemarketing Agent - STS Marketing Solutions

Job Code :
TMK-003
Location:
Cairo
Job Type :
Contract
Job description :

Contact businesses by telephone to explain and promote our products and services.
Schedule appointments for sales staff to meet prospective customers.
Deliver scripted sales offer to the customer.
Adjust scripted sales offer to meet needs of specific customers.
Provide pricing details.
Handle customer questions.
Obtain customer information including names and addresses.
Record customer details including reaction to the product or service offered.
Receive orders over the telephone.
Record customer details and details of transaction.
Obtain contact details of potential customers from different sources including directories, newspapers and purchased lists.
Conduct customer and marketing surveys.
Answer telephone calls from potential customers who are responding to advertisements.
Contact customers to follow up on initial interaction.
Qualification:

Communication skills.
Listening skills.
Information gathering and management.
Persuasiveness.
Adaptability.
Initiative.
Tenacious.
Resilient.
Negotiation skills.
Knowledge of sales and marketing principles and strategies.
Relevant work experience in sales, marketing, promotions or telemarketing.
Stress tolerance.
High energy levels.
Self motivation.

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