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Employer
|
Xceed Contact Center
|
|
Job Title
|
Technical Support Representative
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|
Country
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Egypt
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Job Category
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Call Center, Customer Service, Operations
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Job Type
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Full Time
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Description
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1. Handle customers inquiries concerning
services, billing, inquisitions‡.etc providing
accurate and full information
according to the contact center guidelines.
2. Resolve customers complaints
and problems, within boundaries of authority and
distribute issues for
further escalation to appropriate persons/teams i.e. team leaders,
supervisor
or the back office. 3. Acquire customers orders and create opportunities for
up-selling and cross selling (where applicable). 4. Handle effectively the
needs
of the customers and enhance standards of quality for the service
offered.
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Qualifications
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CCNA Certified OR MCSE Certified OR MCITP
Certified
|
|
Gender
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Any
|
|
Experience
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0 – New Graduate Years.
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Salary (L.E.)
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1500 - 2500
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Comments
|
Will 8not 8be 8hiring 8Engineers 8Technical 8support 8Experience8is 8a 8plus. 8Has 8to
8be 8graduated. 8All 8Male 8applicants 8have8to 8have 8their 8military 8service 8papers. 8
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Job Contact Info.
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yomna.farahat@xceedcc.com
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Feb 14, 2012
Fresh Grduates Technical Support Representative - Xceed Contact Center وظائف خالية اكسيد خريجين جدد
