| Employer | Xceed Contact Center |
| Job Title | Technical Support Advisor |
| Languages | French |
| Country | Egypt |
| Job Category | Call Center |
| Job Type | Full Time |
| Description | —Identifies researches, troubleshoots and resolves technical problems that customers may encounter. —Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. —Tracks and monitors the problem to ensure a timely resolution. —Identifies recurring problems and contribute ideas on ways to better solve these problems. |
| Qualifications | •Excellent command of French language. •Basic Knowledge of ADSL and troubleshooting •University Graduate •Flexibility to work during the evening shifts or night shifts, according to the Buisiness needs. •Military Status should be settled (Postponed or Exempted) |
| Gender | Any |
| Experience | 0 – New Graduate Years. |
| Salary (L.E.) | Negotiable |
| Job Contact Info. | Marie.Khalil@xceedcc.com |
Dec 21, 2011
Fresh Graduate Technical Support Advisor - Xceed
